It’s the silent pause in a busy facial, the few minutes a mask takes to work its magic. The temptation is real: slip out, check your phone, sort the next appointment. But what if we told you that staying put is the ultimate power move for your business? Here’s why the chicest therapists never leave their clients’ side.

With 25 years of industry experience across clinics, global brands, and international markets, Katie Hughes-Dawkins shares the five unshakeable lessons every aesthetic business should live by. From why a viral moment isn’t a strategy to how trust, team culture, and local nuance shape success, this column is a sharp reminder that true growth in aesthetics is built on substance, not speed.

What’s the one thing your clinic might be getting wrong - even if your treatments are top-tier? According to industry veteran Katie Hughes-Dawkins, it’s what happens after your patient walks out the door. In this powerful, no-nonsense piece, Katie unpacks why home care isn’t just an add-on - it’s the missing link between good results and loyal, high-value clients. If you're ready to elevate your business strategy and stop leaving money (and trust) on the table, this is a must-read.

Charles-Edouard Barthes, founder of Evidens de Beauté, shares how his Franco-Japanese heritage inspired a luxury skincare brand rooted in ritual, precision, and sensorial elegance. In this exclusive interview, he reveals the personal story, philosophy, and science behind the brand’s quiet global success.

The 2025 Golden Globes have once again dazzled not only with cinematic achievements but also with their opulent gift bags, curated in collaboration with luxury lifestyle magazine Robb Report. This year's "Ultimate Gift Bag" is valued at an astonishing $1 million, doubling last year's offering.

Managing your Self Assessment tax obligations is crucial to ensure financial stability and compliance with HM Revenue and Customs (HMRC). As a self-employed beauty professional, you're responsible for reporting your income and expenses to HMRC through the Self Assessment system. This process determines your Income Tax and National Insurance contributions. Failing to comply can result in penalties, so it's essential to understand and fulfil your obligations.

This week, Ofwat, the water regulator for England and Wales, announced an average 36% increase in water bills over the next five years. While this decision aims to fund critical improvements to infrastructure and reduce environmental impacts, it raises significant concerns for businesses—particularly within the beauty industry, where water is integral to daily operations.

Welcome to our new segment, where every week, we’ll be answering all your burning beauty questions relating to businesses or general how to’s, with advice from our editor, team and beauty industry experts. Want to submit a question anonymously to be considered for next time? Just leave your question here, making sure to let us know that it’s for the Glow & Tell segment and see you next time!

The Autumn Budget 2024, presented by Chancellor Rachel Reeves, introduces several financial adjustments that will directly affect the beauty industry. The sector, contributing over £27 billion annually to the UK economy, will see higher operational costs due to new taxation and wage policies.

Gina Conway, Aveda’s UK’s Trade Sustainability Ambassador, advises on how we can keep our planet healthy and sustainable, while not cutting profits in the salon.

The UK beauty industry is facing a critical recruitment crisis, exacerbated by a lack of interest from Generation Z. With apprenticeship enrolments plummeting by 70% in the last decade and increasing financial pressures, the sector is struggling to fill vacancies. Without targeted interventions, this crisis may severely affect the industry’s long-term growth and reputation.

The UK's Employment Rights Bill, introduced on 10 October 2024, brings substantial changes to workplace regulations, promising a significant impact on the beauty industry. With its emphasis on protecting workers' rights, enhancing work-life balance, and promoting fair practices, the bill presents both opportunities and challenges for beauty salons, spas, and related businesses.

For a practicioner, reputation is everything. Whether you're an established clinic or a solo practitioner, maintaining trust and credibility can be the difference between long-term success and reputational damage. For professionals in this field, safeguarding your reputation goes beyond patient satisfaction; it encompasses clinical excellence, adherence to regulations, and transparent communication. As the demand for aesthetic treatments continues to rise, so too does the scrutiny. A single misstep or poor review can ripple through your practice, making it essential for those in the industry to be proactive in protecting their standing. So, how can cosmetologists, aesthetic doctors, and clinic owners ensure they are safeguarding their most valuable asset. their reputation?

Award-winning salon owner and founder of the Sean Hanna Business Consultancy, Sean Hanna, shares his insights on how to elevate client service to new heights. Follow these five key strategies to enhance your client service for improved retention and loyalty.

Labour has won the UK 2024 general election in a landslide, with Keir Starmer to become the new prime minister, ending 14 years of Conservative governance. This political shift is expected to bring significant changes across various sectors, including the beauty industry. Here’s what the beauty industry can anticipate from the Labour government based on their manifesto and campaign promises.

In this exclusive interview, Daisy shares the defining moments of her entrepreneurial journey, offering invaluable insights into starting a business, navigating financial risks, and harnessing the power of social media. Join us as we delve into the remarkable story of Glow For It and explore the vision driving its continued success.

Whether trade beauty professionals can deny services to male clients is a complex one, rooted in a combination of legislative requirements and personal or religious beliefs. As this issue touches upon both legal frameworks and individual comfort levels, it is crucial to understand the relevant legislation and the valid reasons some beauty therapists may have for denying services to male clients.

Clients entrust salon professionals with their health and beauty, expecting the highest standards in every treatment they receive. For salon owners, this means navigating a complex landscape of safety regulations and product standards to ensure every item on their shelves is safe and effective. While the challenge is significant, the reward is a loyal clientele and a stellar reputation for quality and care. We’re breaking down how to stay compliant with safety regulations and ensure the safety of products you stock and use.

Every salon owner understands the importance of maintaining a seamless booking process. However, the hidden costs associated with third-party booking systems can quietly erode your profits. Subscriptions, commissions and data that is hosted by a different company make growing challenging - so how can setting up your own website save you money and help you build a stronger online brand presence in order to enhance your salon’s growth?

I think we can all agree—the beauty market is oversaturated with beauty products and superficial beauty claims, with even experts struggling to find their way. After one too many skincare letdowns and products that didn’t justify their cost, I often feel put off buying a new product, just to end up disappointed. But what if it were possible to have a map to the holy grail? Not just any holy grail, but one specifically tailored to your skincare needs.